Clint Cole, President, worked at Hewlett-Packard, Physio-Control, and Heartstream. Mr. Cole co-founded Heartstream in 1991, serving as lead engineer until Hewlett-Packard purchased the company in 1997. Mr. Cole co-founded Digilent in 2000, where he serves as President and senior engineer. Mr. Cole is also on the faculty at Washington State University, where he teaches many different engineering courses.

Gene Apperson, VP of Engineering, held engineering positions at Boeing and Microsoft. In his 15+ years at Microsoft, he was a key member of several groundbreaking engineering teams, leading technical development efforts that were key to Microsoft's success. Along with Mr. Cole, Mr. Apperson co-founded Digilent.

Jim O'Dell, Director of Operations, is responsible for oversight of day-to-day operations and manufacturing of Digilent and OEM products. Mr. O'Dell has 20+ years of logistics and operations management experience gained while serving in the U.S. Army.

Joe Harris, MBA, JD, In-house Counsel, Director of Business Development, manages overseas offices, development of Digilent's education product line, and corporate issues. Mr. Harris has worked in the high-tech industry for several years and is a Fulbright Fellow to Albania where he worked with micro-business development issues.

Ben Liu, MEE, General Manager Digilent Taiwan, has worked at Acer Computer, DTK Computers and most recently at Northern Technologies as Senior Design Engineer with focus on product engineering, production, material control and quality control. Mr. Liu has 20 years experience in engineering design and manufacturing.

Mircea Dabacan, PhD, General Manager Digilent Romania. Professor at Technical University of Cluj-Napoca, Applied Electronics Department. Mr. Dabacan works in data acquisition systems, digital design and embedded systems, and was formerly a visiting professor at Washington State University.

Frank Zhao, PhD, General Manager Digilent China. Mr. Zhao is a professor at Shanghai Jiao Tong University, School of Microelectronics. Mr. Zhao works with software for automated face recognition, and holds several patents.

1. Obtain an RMA Number: Customers must contact Digilent at returns@digilentinc.com for a return merchandise authorization (RMA) number. Any merchandise returned to Digilent without a valid RMA number will not be accepted. Merchandise precluded from or not discussed in the original RMA will not be accepted.
   
   
2. Return the Merchandise: The customer is responsible for shipping the merchandise to Digilent. It is highly recommended that the shipment be insured for the value of the products as Digilent is not liable for items lost or damaged during shipment. Shipments should include the RMA number on the outside of the box and be addressed to:
   
   Return Department, RMA #____
   Digilent Inc.
   215 E. Main
   Pullman, WA 99163
   
   
   Merchandise listed on the RMA must be received by Digilent within 14 business days of the issuance of the RMA. Digilent reserves the right to refuse RMA's received after that time. Product exchanges or refunds will be processed within 5 business days following the receipt of the merchandise.
   
   If you are requesting an RMA or exchange due to a technical problem with the product, you must first troubleshoot your problem with a Digilent engineer by contacting support@digilentinc.com.

Acceptance of Terms:
Placing an order with Digilent indicates acceptance of the terms stated herein. Receipt of goods by buyer indicates acceptance of all the goods delivered.

Shipping
Shipping fees and insurance are prepaid by buyer and added to the total invoice amount. Shipping and insurance fees are non-refundable. Any duties and/or taxes imposed on products entering a foreign country are the responsibility of the recipient and NOT Digilent Inc.

Warranty
Digilent products are warranted to be free from manufacturing defects for 30 days from the date of purchase. No other implied or express warranties apply.

Returns / Refunds
Digilent products may be returned for a full refund, less shipping, within 30 days of purchase, provided that it is returned with all accessories in the original packaging; it is free from damage; and it is accompanied by it's original invoice. Returns will not be accepted outside of 30 days. Return shipping to Digilent is to be paid by Buyer.

Limitation of Liability
In no event shall Digilent be liable to buyer or buyer’s agent or customer or any third party for any incidental, indirect, special or consequential damages arising in connection with this agreement or arising out of the use of Digilent product, whether or not Digilent was advised of the possibility of such damage.